FAQ

Pre Sale Questions

Start by warming a small amount of batana oil between your palms until it liquefies. Gently massage it into your scalp using circular motions, then work it through the length of your hair, focusing on the ends and any damaged areas. For best results, leave it on for at least 30 minutes, or overnight for a deep conditioning treatment. Wash out thoroughly with your regular shampoo. We recommend using it 2-3 times per week for optimal hair transformation.
Batana oil is a multi-purpose hair and skin treatment with remarkable benefits. For hair, it deeply repairs damage from heat styling and chemical treatments, restores natural shine and luster, promotes healthy hair growth, prevents breakage and split ends, and naturally enhances your hair's color. For skin, it acts as a powerful emollient that soothes irritation, deeply hydrates dry patches, softens rough areas, and helps reduce the appearance of scars and stretch marks.
Absolutely! Batana oil works beautifully on all hair types and textures—straight, wavy, curly, coily, thick, fine, color-treated, or natural. Its unique composition allows it to penetrate the hair shaft regardless of texture, delivering nourishment where it's needed most. Whether you have dry, brittle hair or simply want to enhance your hair's natural health and shine, batana oil adapts to your specific needs.
Batana oil has a distinctive natural, earthy aroma with smoky, nutty notes—a result of the traditional roasting process used during extraction. Some describe it as having a rich, woody scent reminiscent of coffee or chocolate. While the smell is quite unique and different from commercial hair products, most users find they quickly adapt to it, especially once they see the incredible results. The scent fades significantly once the oil is washed out, leaving your hair fresh and clean.
Yes, batana oil is completely natural and safe for children's hair. Its gentle, chemical-free composition makes it an excellent choice for kids, especially those with tangled, dry, or unmanageable hair. The oil can help soften and nourish children's hair while promoting healthy growth. As with any new product, we recommend doing a small patch test first to ensure there are no sensitivities. Apply a smaller amount than you would for adults and supervise application to keep it away from eyes.
We currently offer Soflyn batana oil in two convenient sizes: a 2oz bottle perfect for trying the oil for the first time or for travel, and a 4oz bottle ideal for regular use and better value. Both sizes come in protective amber glass bottles that preserve the oil's freshness and potency. We also offer subscription options where you can save 15% and receive your preferred size automatically at your chosen frequency.
The duration depends on your hair length, thickness, and frequency of use. For shoulder-length hair using the oil 2-3 times per week, a 2oz bottle typically lasts 3-4 weeks, while a 4oz bottle lasts 6-8 weeks. Those with shorter or finer hair will find their bottle lasts longer, while those with very long or thick hair may use it more quickly. A little goes a long way—you only need enough to coat your hair without it feeling overly greasy.
While batana oil is completely safe for daily use, we recommend starting with 2-3 times per week to allow your hair to adjust and respond to the treatment. Some people do use it daily, especially as a leave-in treatment on the ends of their hair to prevent dryness. Pay attention to how your hair responds if it feels heavy or greasy, reduce frequency. If your hair is extremely dry or damaged, you might benefit from more frequent applications initially.
Many users notice softer, more manageable hair after just one use. However, for more dramatic transformations reduced breakage, increased shine, visible hair growth, and texture improvement consistency is key. Most people see significant improvements within 2-4 weeks of regular use (2-3 times per week).
When stored properly in a cool, dark place away from direct sunlight and heat, batana oil has a shelf life of approximately 12-18 months. Our amber glass bottles help protect the oil from light exposure that can degrade its quality. You'll know the oil is still good by its rich, nutty aroma and smooth texture. If the oil develops an off smell or changes consistency significantly, it's time to replace it. For best results, use within 6-12 months of opening.