30-Day Return Policy

We offer a 30-day return window from the date of delivery.

To qualify for a return:

• The item must be unused, in its original condition.
  
  

• All accessories and original packaging must be included.
  
  

• Proof of purchase (order number or email) is required.
  
  

Items Not Eligible for Return

• Used or damaged items
  
  

• Items without original packaging
  
  

• Clearance or final sale items
  
  

Return Process

1. Email us at info@soflyn.net with your order number.
   
   

2. We will provide a Return Authorization and warehouse return address.
   
   

3. Once the item is received, inspected, and approved, we will issue a refund.
   
   

Refund Time

Refunds take 3–5 business days after inspection.

Exchanges

We offer product exchanges for defective or damaged items at no extra cost.

Damaged or Incorrect Items

If your item arrives damaged or incorrect:

• Contact us within 48 hours of delivery.
  
  

• We will send a replacement free of charge.